How Legal terms shape account access
Our Legal terms set the conditions for opening, using and closing an account, including accurate personal details, phone verification and checks connected with payment activity. Before you access the lobby, we may need to confirm information linked to your account so wallet ownership and transaction records
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match. Access and eligibility depend on local law, and services are available where local law permits. DANA, OVO, GoPay and QRIS appear as local payment references, while bank transfer, virtual account, BCA, BRI, Mandiri and BNI may create records that we need to reconcile with your
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account. If a payment or account detail does not match, we pause the related action until the issue is clarified through our support route. The Legal page should be read with the account terms shown when you open your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.