How DANA and QRIS Data Is Used
We collect only the account and transaction details needed to operate the Privacy Policy commitments described here. When you choose DANA, OVO, GoPay or QRIS, we receive payment status, reference details and the account identifier connected to that request; we do not need your wallet password.
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Bank transfer and virtual account records can include the sending bank, reference number and reconciliation status, including rails connected with BCA, BRI, Mandiri or BNI. We use this data to match deposits, check withdrawal requests and investigate a receipt that does not appear. Before account access,
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we may ask for phone verification and compare submitted details with the account record. Access and eligibility depends on local law, and we may retain records for the period needed for security, dispute handling or a lawful request. Contact us through the account support route if
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you need a copy, correction or explanation of a specific record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
